Draft — owner to review
Refund policy
Last updated: 3 November 2026.
14 days
If Pro is not right for you, ask for your money back within 14 days of buying it, or of a yearly renewal. No reason needed.
How to ask
Email [email protected] from the address you bought with, or give your Paddle receipt number. We reply within 2 working days.
What happens
We ask Paddle to refund you to the way you paid. It usually shows in 5 to 10 working days. We turn off the Pro code. Your files and your free RowFind are not affected.
Stopping renewal
You can cancel at any time from your Paddle receipt, so the next year is not charged. Cancelling does not refund the year you already paid, unless it is within the 14 days.